Effective Date: 13/11/2024

Thank you for visiting Emilia Delizia. Your privacy is important to us, and this Privacy Notice explains how we collect, use, share, and protect your information when you interact with our website, emiliadelizia.com.

1. Information We Collect

We collect and process the following types of personal data:

  • Contact Information: When you book a tour, fill out a form, or contact us, we may collect information like your name, email address, and phone number.
  • Usage Data: We use Google Analytics to collect information on how you interact with our website. This may include your IP address, browser type, referring/exit pages, time and date of your visit, and other usage data.

2. Purpose of Data Collection

We use your personal data to:

  • Process your bookings and provide customer support.
  • Improve our website and services by analyzing how visitors use our site.
  • Communicate with you regarding your bookings, inquiries, and special offers.

3. Use of Google Analytics

We use Google Analytics to analyze the behavior of our website visitors. Google Analytics may set cookies on your device to collect information on how you navigate and interact with our site. Google’s privacy policy is available here.

Cookie Notice: You can manage your cookie preferences on our site by adjusting your browser settings or using the cookie consent options provided when you first visit our site.

4. Legal Basis for Processing

Our legal basis for processing your personal data includes:

  • Consent: We ask for your consent to process personal data for marketing purposes and certain analytics.
  • Contractual Necessity: To fulfill your tour bookings and respond to your inquiries.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Service Providers: We may use trusted third parties to help us operate our website and deliver services, such as payment processors and Google Analytics.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this notice, or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing activities or request data portability.

To exercise these rights, please contact us see below.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

9. Updates to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Notice or our data practices, please contact us at:

[email protected]

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